Choose a transfer method

• SFTP/SCP: Best for small files or direct interactive copy. See the SFTP guide for examples.
• Container import: Use this when bringing data from external object storage into a container path.
• Container export: Use this when exporting container data to an external object-storage link.

Transfer sessions

Large transfers may not complete immediately, so they are handled as sessions. After a session is created, you can check its progress and retrieve the resulting link when it is ready.

• Select the container and target path.
• Wait until the session reaches a ready state.
• Failed sessions can be retried after reviewing the cause.
• Issued download links may expire for security reasons.

Security notes

• Do not share issued links in public channels.
• Check for personal data, private keys, or tokens before importing or exporting files.
• Back up required results before deleting a container.
• In organization accounts, data access may depend on your team's permission policy.

Troubleshooting

• Confirm that the container is running.
• Confirm that the target path exists and has the required permissions.
• Check whether the object-storage link has expired.
• When contacting support, include the transfer session ID, container ID, target path, and error message.