Privacy Policy

The Company collects the following personal information to provide smooth service.

1. Membership Registration and Management - Required items: Name, email address (ID), password, mobile phone number

2. Paid Service Payment and Use - When paying by credit card: Card company name, card number, expiration date, etc. (Processed through a payment gateway, the Company does not store the full card number) - When making a bank transfer: Bank name, account number, etc. - Information generated during service use: Service usage records, access logs (including IP address, access time), cookies, payment records

3. Customer Inquiries and Consultation - Name, email address, mobile phone number, company name

The Company collects personal information in the following ways:

- Membership registration, service use, written forms, consultation via phone/fax, event participation on the homepage, mobile application, etc. - Automatic collection through information collection tools

The Company uses the collected personal information for the following purposes.

1. Fulfillment of Contracts for Service Provision and Fee Settlement - Provision of StreamGPU service, content provision, purchase and payment of fees, debt collection

2. Member Management - Identity verification for use of membership services, personal identification, prevention of fraudulent use by delinquent members and unauthorized use, confirmation of intent to join, preservation of records for dispute resolution, handling of complaints and other civil petitions, delivery of notices

3. Service Improvement and Use in Marketing and Advertising - Development of new services and provision of customized services, provision of services based on statistical characteristics, verification of service validity, identification of access frequency, statistics on members' service use - (With optional consent) Provision of event and advertising information and opportunities to participate

In principle, the Company does not provide users' personal information to external parties. However, the following cases are exceptions.

- When users have given prior consent - When there is a request from an investigative agency in accordance with the provisions of the law, or for investigation purposes according to the procedures and methods prescribed by the law

1. The Company does not transmit for-profit advertising information without the user's explicit consent to receive it. 2. The Company may transmit information about new services, events, etc. via email or text message, limited to members who have consented to receive marketing information. 3. Users can withdraw their consent to receive at any time, and the Company complies with relevant laws such as displaying the word (Advertising) in accordance with the Information and Communications Network Act.

In principle, the user's personal information is destroyed without delay once the purpose of its collection and use has been achieved. However, the following information is retained for the period specified for the reasons below.

1. Reasons for Information Retention according to the Company's Internal Policy - Preservation of records for prevention of fraudulent use and dispute resolution: 6 months after membership withdrawal - Purpose: To prevent the recurrence of illegal acts, identity theft, or service abuse that violates the terms and conditions after membership withdrawal, and to respond smoothly in the event of a related dispute. - Specific examples: - Attempting to re-register after abnormal use of the service (cryptocurrency mining, hacking attempts, etc.) - Repeatedly joining and withdrawing to unfairly obtain promotions, discounts, etc. - Having a record of identity theft or attempting illegal payments - Other acts that disrupt the service operation order, cause damage to other users, or have the potential for legal disputes - Items retained: Only the minimum information necessary to achieve the above purpose (email address (ID), name, mobile phone number, access IP information, etc.) is retained.

2. Reasons for Information Retention according to Relevant Laws - Records on contracts or withdrawal of offers: 5 years (Act on Consumer Protection in Electronic Commerce, etc.) - Records on payment and supply of goods: 5 years (Act on Consumer Protection in Electronic Commerce, etc.) - Records on consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in Electronic Commerce, etc.) - Website visit records: 3 months (Communication Secrets Protection Act)

In principle, the Company destroys the information without delay after the purpose of collecting and using personal information has been achieved. The destruction procedure and method are as follows.

1. Destruction Procedure - Information entered by the user for membership registration, etc., is transferred to a separate DB after the purpose is achieved and is destroyed after being stored for a certain period according to internal policies and other reasons for information protection under relevant laws.

2. Destruction Method - Personal information stored in electronic file format is deleted using a technical method that cannot reproduce the record. - Personal information printed on paper is shredded with a shredder or destroyed by incineration.

1. Users can view or modify their registered personal information at any time and can also request membership withdrawal (withdrawal of consent). 2. For viewing and modifying personal information, you can directly view, correct, or withdraw after going through the identity verification process using the 'Change Member Information' function for membership withdrawal. 3. Alternatively, if you contact the person in charge of personal information protection in writing, by phone, or by email, we will take action without delay.

The Company operates 'cookies' that store and frequently retrieve user information to provide specialized customized services to users.

1. Purpose of Using Cookies, etc. - To provide targeted marketing and personalized services by analyzing the access frequency and visit times of members and non-members, identifying users' tastes and interests and tracking their traces, and identifying the degree of participation in various events and the number of visits.

2. How to Reject Cookie Settings - Users have the option to install cookies. Therefore, by setting options in the web browser, you can allow all cookies, go through confirmation each time a cookie is saved, or refuse to save all cookies. - Example of setting method (Internet Explorer): Tools at the top of the web browser > Internet Options > Personal Information - However, if you refuse to install cookies, there may be difficulties in providing services such as login.

In processing users' personal information, the Company devises the following technical and managerial measures to ensure safety so that personal information is not lost, stolen, leaked, altered, or damaged.

1. Encryption of Personal Information : The user's password is encrypted, stored, and managed so that only the user can know it, and for important data, separate security functions such as encrypting file and transmission data or using a file lock function are used. 2. Technical Measures against Hacking, etc.: To prevent personal information leakage and damage from hacking or computer viruses, we install security programs, perform periodic updates and inspections, install systems in areas where access from the outside is controlled, and monitor and block them technically/physically. 3. Restricting Access to Personal Information Processing Systems: We take necessary measures to control access to personal information by granting, changing, and revoking access rights to the database system that processes personal information, and we control unauthorized access from the outside using an intrusion prevention system. 4. Minimizing and Educating Personal Information Handling Staff: We are implementing measures to manage personal information by designating and limiting the staff who handle personal information to a minimum.

The Company has designated the relevant department and person in charge of personal information protection as follows to protect customers' personal information and handle complaints related to personal information.

Person in Charge of Personal Information Protection

- Name: Kyungrok Kim - Email: icarus@sugarcube.co.kr

Department in Charge of Personal Information Protection

- Department Name: Technical Support Team - Phone Number: 02-6741-2425 - Address: B-dong 815ho, Magok Grand Twin Tower, 18 Magokjungang 4-ro, Gangseo-gu, Seoul

If you need to report or consult about other personal information infringements, please contact the following organizations.

- Personal Information Protection Commission - Korea Internet & Security Agency Personal Information Infringement Report Center / (without area code) 118 - Supreme Prosecutors' Office / (without area code) 1301 - National Police Agency / (without area code) 182

Any additions, deletions, or modifications to the current personal information processing policy will be notified through the 'Notice' section of the homepage at least 7 days before the revision.